F&B Manager: Lead Service Excellence & Team Growth

Hyatt Hotels Corporation; Park City (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

12 complimentary nights a year across

Discounted hotel stays across Hyatt

Free meals on duty

Uniform provided and laundered

Headspace membership and EAP

50% discount on Hyatt F&B

Learning and career development

Job summary

Hyatt Hotels Corporation is seeking an Assistant Food and Beverage Manager to lead day-to-day F&B operations in a busy hotel environment. You will coach and develop the team, ensuring guest experiences are memorable and service recovery is effective.

You will collaborate with Culinary to deliver seamless operations, manage P&L influences, and drive revenue while maintaining Food Safety and Health & Safety standards. Flexible scheduling, including evenings and weekends, is required.

Qualifications

• Has previous supervisory or management experience within Food & Beverage, ideally within a high-volume hospitality operation.
• Visible, hands-on leader who enjoys being part of the operation.
• Passionate about hospitality and creating memorable guest experiences.
• Experience coaching and developing colleagues and junior leaders.
• Understands payroll, productivity, costs, stock, and revenue.
• Confident managing challenging guest situations and making decisions during busy operations.
• Strong understanding of Food Safety, allergens and Health & Safety requirements.
• Communicates confidently and builds positive relationships across departments.
• Comfortable taking wider leadership responsibility during Duty Manager shifts.
• Can work flexibly across the operational needs of a hotel, including evenings, weekends and bank holidays.

Responsibilities

• Lead and support day-to-day F&B operation, ensuring consistently high standards across outlets and service periods.
• Coach, develop and engage F&B colleagues and junior leaders to help them be their best.
• Create memorable guest experiences and take ownership of feedback and service recovery.
• Work in partnership with Culinary to deliver a seamless front and back-of-house operation.
• Support achievement of revenue, payroll, productivity, cost and profitability targets.
• Understand the departmental P&L and use commercial insight to support operational decisions.
• Review business levels and ensure resources are deployed effectively.
• Identify opportunities to grow revenue and continually improve the F&B offering.
• Maintain Hyatt brand standards and ensure Food Safety, Health & Safety and allergen requirements are delivered.
• Support new menus, concepts, promotions and F&B initiatives.
• Act as the senior Food & Beverage leader on duty when required.
• Undertake hotel Duty Manager shifts to provide broader hotel leadership.

Skills

F&B operations leadership

People coaching

Guest experience

Communication

Duty Manager leadership

Job description

Hyatt Hotels Corporation is seeking an Assistant Food and Beverage Manager to lead day-to-day F&B operations in a busy hotel environment. You will coach and develop the team, ensuring guest experiences are memorable and service recovery is effective.

You will collaborate with Culinary to deliver seamless operations, manage P&L influences, and drive revenue while maintaining Food Safety and Health & Safety standards. Flexible scheduling, including evenings and weekends, is required.