F&B Operations Lead – Guest Experience

Stonebridge Companies

United States

On-site

USD 70,000 - 80,000

Full time

3 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
PTO
401(k) Matching
Wellness Support
Life and Disability Coverage
Savings Accounts
Tuition Aid
Travel and Lodging Perks

Job summary

Stonebridge Companies in Atlanta, GA, seeks an experienced Food & Beverage Manager to supervise restaurant and bar operations at JW Marriott Atlanta Downtown. You will ensure efficient service, compliance with liquor laws, and profitability while coordinating with other departments to deliver an exceptional guest experience.

The role requires 4+ years in F&B management, strong cost control and budgeting skills, and proven leadership.

Qualifications

  • 4+ years of experience in food and beverage management or a related role.
  • Strong understanding of cost control, budgeting, and financial reporting in an F&B environment.
  • Proven ability to manage and lead a team, including hiring, training, and performance management.
  • Knowledge of food hygiene regulations and compliance with liquor laws.
  • Ability to work collaboratively with various departments, including kitchen and security.
  • Excellent customer service skills, with a focus on guest satisfaction.

Responsibilities

  • Oversees prompt and efficient service for meals, functions, and beverages.
  • Manages profit margins through cost control, sales analysis, and menu costing.
  • Ensures cleanliness and proper setup of dining areas and table settings.
  • Supervises servers and bartenders, ensuring professional appearance and courteous service.
  • Ensures timely and accurate room service orders and compliance with quality standards.
  • Manages stock, inventory, and cash handling; maintains security in all areas.
  • Oversees staffing levels to meet needs and ensures compliance with standards.
  • Responds to customer complaints promptly and maintains high service quality.

Skills

Cost control
Budgeting
Financial reporting
Team leadership
Customer service
Problem solving
Inventory management
Cash handling
Communication

Job description

Stonebridge Companies in Atlanta, GA, seeks an experienced Food & Beverage Manager to supervise restaurant and bar operations at JW Marriott Atlanta Downtown. You will ensure efficient service, compliance with liquor laws, and profitability while coordinating with other departments to deliver an exceptional guest experience.

The role requires 4+ years in F&B management, strong cost control and budgeting skills, and proven leadership.

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