F&B Front of House Management Intern

Turning Stone Enterprises; United States; On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Healthcare plans

401(k)

Paid time off

Paid holidays

Wellness programs

Onsite medical center

Complimentary shuttles

Job summary

Turning Stone Enterprises in the United States is offering an F&B Front of House Management Internship. Interns will rotate through dining and beverage operations, gaining hands-on experience across multiple outlets and roles while working with leadership to learn hospitality management.

The program emphasizes guest service, leadership development, and operational skills with exposure to Forbes-standard outlets.

Qualifications

• Must be currently enrolled in an accredited college program in Restaurant Management, Hospitality, or a related field.
• Enthusiasm for the hospitality industry and a strong desire to learn.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Flexibility to work various shifts, including days, evenings, weekends and holidays.
• Previous F&B experience is a plus (but not required).

Responsibilities

• Rotate through different positions to gain a well‑rounded experience in various F&B outlets, including beverage operations.
• Provide exceptional customer service as a Host, greeting and seating guests in multiple dining settings.
• Handle transactions accurately as a Cashier in different outlets.
• Serve food and beverages efficiently, ensuring guest satisfaction across various dining and beverage environments.
• Assist the Beverage Department in managing drink service, including preparation and delivery of beverages to guests.
• Support the Supervisor in daily operations, team coordination, and service management across F&B and beverage settings.
• Maintain cleanliness, service standards, and safety protocols in all areas, including beverage stations.

Skills

Communication

Interpersonal skills

Customer service

Fast-paced environment

Education

Enrollment in Hospitality/Restaurant Management program

Tools

POS systems

Job description

Job Requirements

Pay Rate: $17.00 hourly

Note: This position is open to local students only. Housing accommodations are not available at this time.

We are seeking a motivated and customer-focused F&B Front of House Management Intern to join our dynamic Food & Beverage team. This internship offers hands‑on experience across various roles with exposure to multiple F&B outlets within Turning Stone Enterprises. Interns will rotate through both dining and beverage operations, providing a comprehensive understanding of front‑of‑house and beverage service functions. Working closely with department leadership, you will gain invaluable experience in the hospitality industry.

Responsibilities:

• Rotate through different positions to gain a well‑rounded experience in various F&B outlets, including beverage operations.
• Provide exceptional customer service as a Host, greeting and seating guests in multiple dining settings.
• Handle transactions accurately as a Cashier in different outlets.
• Serve food and beverages efficiently, ensuring guest satisfaction across various dining and beverage environments.
• Assist the Beverage Department in managing drink service, including preparation and delivery of beverages to guests.
• Support the Supervisor in daily operations, team coordination, and service management across F&B and beverage settings.
• Maintain cleanliness, service standards, and safety protocols in all areas, including beverage stations.

Educational Focus:

This internship is designed to provide you with a comprehensive understanding of front‑of‑house operations within the hospitality industry, with additional exposure to beverage service. Through rotations you will gain hands‑on experience in customer service, team coordination, and operational management. The program also emphasizes leadership development, service excellence, and industry standards, preparing you for future roles in hospitality management.

Work Experience

Qualifications:

• Must be currently enrolled in an accredited college program in Restaurant Management, Hospitality, or a related field.
• Enthusiasm for the hospitality industry and a strong desire to learn.
• Excellent communication and interpersonal skills.
• Ability to work in a fast‑paced environment.
• Flexibility to work various shifts, including days, evenings, weekends and holidays.
• Previous F&B experience is a plus (but not required).

What we value:

• Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities – We offer a successful journey, including hands‑on training and support to advance your career.
• Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits

What you’ll Gain:

• You will rotate within two or more of our award‑winning F&B outlets, ranging from casual to fine dining with Forbes standards, as well as within the beverage department.
• Gain hands‑on experience in multiple front‑of‑house roles and beverage service at award‑winning Turning Stone Enterprises F&B outlets.
• Exposure to various projects and planning for F&B and beverage operations, including seasonal events.
• Mentorship from experienced hospitality and beverage professionals.
• Opportunity to develop customer service, beverage service, and leadership skills.

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well‑being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work‑life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000‑square‑foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!