Eyewear Store Manager — Growth & Customer Experience

America; Mesa (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Comprehensive benefits package

401k Retirement Savings

Flex Spending Account

Paid time off & holidays

Employee eyewear discount

Educational courses

Internal promotions

Job summary

National Vision's America’s Best brand seeks a dedicated Assistant Eyeglass Manager to lead the eyeglasses department and day-to-day store operations in our Arizona-area locations.

The role focuses on achieving profit and sales goals, coaching associates, and ensuring exceptional customer service. You will collaborate with store leadership to forecast staffing, promote promotions, and maintain high store standards.

Qualifications

• Optical sales experience; supervising experience preferred.
• Proven ability to lead, coach and build associate relationships.
• Strong understanding of store operations and standards.
• Excellent communication with teams and customers.
• Ability to analyze financial reports and support P&L reviews.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Oversee the eyeglass department to ensure efficiency and policy compliance.
• Provide outstanding customer service and ensure associates do the same.
• Review remakes and enforce policies to ensure quality standards.
• Communicate with General Manager, District Manager, and Corporate Office; provide store reporting.
• Supervise Opticians and CL Sales associates and manage day-to-day functions.
• Forecast staffing needs and assist with recruiting and retention.

Skills

Optical sales

Supervising

Leadership

Communication

Financial acumen

Job description

National Vision's America’s Best brand seeks a dedicated Assistant Eyeglass Manager to lead the eyeglasses department and day-to-day store operations in our Arizona-area locations.

The role focuses on achieving profit and sales goals, coaching associates, and ensuring exceptional customer service. You will collaborate with store leadership to forecast staffing, promote promotions, and maintain high store standards.