Eyewear Store Assistant Manager – Lead & Grow

America's Best; Mesquite (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company-Holdi

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best, part of National Vision, is seeking an Assistant Eyeglass Manager to oversee daily store operations, personnel management, and inventory control. You will help drive sales, ensure excellent customer service, and maintain visual standards across the eyeglass department.

The ideal candidate has prior optical sales experience, some supervision, and strong leadership, communication, and analytical skills.

Qualifications

• Fluent in reading and speaking English and Spanish.
• Optical sales experience with supervision preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills for effective team management.
• Excellent customer service and problem-solving abilities.
• Ability to analyze and interpret financial reports.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Bilingual English/Spanish

Supervising experience

Optical sales experience

Leadership and coaching

Customer service excellence

Financial reporting understanding

Strong communication skills

Organizational skills

Problem solving

Job description

America's Best, part of National Vision, is seeking an Assistant Eyeglass Manager to oversee daily store operations, personnel management, and inventory control. You will help drive sales, ensure excellent customer service, and maintain visual standards across the eyeglass department.

The ideal candidate has prior optical sales experience, some supervision, and strong leadership, communication, and analytical skills.