Eyewear Department Assistant Manager & Team Leader

America; Lafayette (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Paid Time Off & Company Holidays

Employee Eyewear Discount

Overtime pay when applicable

Educational courses

Internal promotions & career promotion

Job summary

America's Best, part of National Vision, is seeking an Assistant Eyeglass Manager to oversee daily store operations, staff performance, and inventory control, delivering a positive customer experience.

You will lead the eyeglass department, manage promotions, mentor Opticians and sales associates, forecast staffing needs, and ensure adherence to company policies while driving profit and service excellence.

Qualifications

• Optical sales experience with supervisory potential.
• Proven ability to lead, coach and build associate relationships.
• Strong communication skills for effective management of teams.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.

Skills

Optical sales experience

Leadership & coaching

Communication skills

Organizational skills

Financial report analysis

Problem solving

Supervising experience

Job description

America's Best, part of National Vision, is seeking an Assistant Eyeglass Manager to oversee daily store operations, staff performance, and inventory control, delivering a positive customer experience.

You will lead the eyeglass department, manage promotions, mentor Opticians and sales associates, forecast staffing needs, and ensure adherence to company policies while driving profit and service excellence.