Eyewear Store Assistant Manager - Growth & Leadership

America's Best Contacts & Eyeglasses; Staunton (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best Contacts & Eyeglasses in Staunton, VA, is seeking an Assistant Eyeglass Manager to lead the eyeglass department and drive sales while ensuring exceptional customer service and compliance with company policies. You will mentor Opticians and CL Sales staff, oversee promotions and merchandising, and coordinate with store leadership to forecast staffing and maintain a high‑performing team.

The role emphasizes operational excellence and staff development in a fast‑paced optical retail

Qualifications

• Optical sales experience. Supervising experience is preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Oversee the eyeglass department to ensure efficiency and compliance with company policies and guidelines.
• Convey a commitment to outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met; review remakes and enforce policies for compliance.
• Communicate with General Manager, District Manager, and Corporate Office; provide store reporting as required.
• Oversee store promotions, advertising, and visual merchandising; ensure staff awareness of promotions.
• Supervise and motivate Opticians and CL Sales associates; ensure day-to-day tasks are completed timely.
• Assist General Manager with forecasting staffing needs, recruiting, selecting and retaining staff.
• Motivate associates to exceed performance standards.

Skills

Optical sales experience

Supervisory experience

Leadership

Customer service

Communication skills

Financial reporting

Problem solving

Organization

Tools

POS systems

Job description

America's Best Contacts & Eyeglasses in Staunton, VA, is seeking an Assistant Eyeglass Manager to lead the eyeglass department and drive sales while ensuring exceptional customer service and compliance with company policies. You will mentor Opticians and CL Sales staff, oversee promotions and merchandising, and coordinate with store leadership to forecast staffing and maintain a high‑performing team.

The role emphasizes operational excellence and staff development in a fast‑paced optical retail