Eyewear Specialist: Patient-Focused Optician

Vsp-Visio; Modesto (CA); On-site; USD 23,000 - 30,000; Full time

Job summary

VSP Vision is seeking a full-time eyewear consultant in Modesto, CA to help customers find eyeglasses and contact lenses that best match their prescription and lifestyle while delivering the highest levels of quality care.

You will assist with frame selection, take measurements, recommend lenses and coatings, process orders, handle insurance where applicable, and document all patient communications in the practice software.

Qualifications

• 1–2 years of related eyewear experience.
• State licensure or certification as an optician (if required by state).
• Working knowledge of MS Office.

Responsibilities

• Determine the reason for the patient’s visit, identify lifestyle needs, and deliver recommendations to patients for eyewear needs following the prescription given by their optometrist
• Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction
• Assist customers in the selection of frames and coordinate frames with optical measurements and prescription
• Recommend specific lenses, lens coatings, and frames to suit customer needs, occupations, habits, and facial features
• Take measurements, assist patients with adjustments and/or troubleshooting, and dispense eyewear
• Ensure correct pricing and realistic delivery time quotes to patients

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Problem-solving

Attention to detail

Education

Optician licensure

Tools

MS Office

Job description

VSP Vision is seeking a full-time eyewear consultant in Modesto, CA to help customers find eyeglasses and contact lenses that best match their prescription and lifestyle while delivering the highest levels of quality care.

You will assist with frame selection, take measurements, recommend lenses and coatings, process orders, handle insurance where applicable, and document all patient communications in the practice software.