Optician & Vision Experience Specialist

Eye TX-Potranco; San Antonio (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is seeking an Optician to provide expert eyewear solutions and outstanding patient care in a fast-paced practice in Texas. You will help patients select frames and lenses, ensure proper measurements, and dispense prescriptions with a high level of service.

You will interpret clinician prescriptions, manage orders in the EHR, and communicate clearly about insurance and warranties while maintaining accuracy and quality in every interaction.

Qualifications

• High School or GED qualification.
• ABO/NCLE preferred but not required.
• Minimum of one-year experience working as an Optician strongly preferred.
• Experience with HIPAA requirements preferred.
• PC skills to include MC Office, Windows, and Word Processing.
• Strong organizational skills and attention to detail.
• Strong communication skills (verbal and written).
• Excellent customer service skills and pleasant demeanor, experience with sales preferred.
• Manual dexterity and hand-eye coordination.

Responsibilities

• Delivers extraordinary experience to each patient and explains products and services.
• Assist patients in selecting frames, lenses, and treatments based on needs and measurements.
• Keep up-to-date on products, rebates, lenses and frames available.
• Enter prescriptions into the EHR/ALE system and manage orders and status updates.
• Explain insurance benefits, copays, and coverage to patients.
• Dispense glasses, ensure proper fit, and adjust as needed for comfort.

Skills

Customer service

Sales experience

HIPAA knowledge

PC skills

ABO/NCLE

Attention to detail

Verbal/written communication

Manual dexterity

Education

High School or GED

Tools

Pupilometers

PD sticks

Lensometers

Pliers

Frame warmers

Job description

AEG is seeking an Optician to provide expert eyewear solutions and outstanding patient care in a fast-paced practice in Texas. You will help patients select frames and lenses, ensure proper measurements, and dispense prescriptions with a high level of service.

You will interpret clinician prescriptions, manage orders in the EHR, and communicate clearly about insurance and warranties while maintaining accuracy and quality in every interaction.