Eyewear Sales & Service Concierge

MyEyeDr.; Lorton (VA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Bonuses and commissions

Medical and dental coverage

Vision coverage

401(k) with company match

PTO and paid holidays

Job summary

MyEyeDr. is seeking an Eyewear Consultant in Virginia to deliver personalized eye care experiences. No optical experience required; training provided.

You will support doctors and teams to help patients see, look, and be their best, including frame and lens selection, insurance benefits, and patient service. This role may require weekend and evening shifts and offers an hourly wage that varies by location. You will join a collaborative, patient‑centric team focused on delivering a best‑in‑class

Qualifications

• Experience in a customer facing or sales role.
• Proactive problem solving with an entrepreneurial spirit.
• Willing to learn about industry, product and services.
• Ability to meet office goals with a can do attitude.
• Friendly, caring, patient‑centric and team player.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Skills

Customer service

Sales ability

Team player

Willing to learn

Job description

MyEyeDr. is seeking an Eyewear Consultant in Virginia to deliver personalized eye care experiences. No optical experience required; training provided.

You will support doctors and teams to help patients see, look, and be their best, including frame and lens selection, insurance benefits, and patient service. This role may require weekend and evening shifts and offers an hourly wage that varies by location. You will join a collaborative, patient‑centric team focused on delivering a best‑in‑class