Eyewear Sales & Patient Care Consultant

MyEyeDr.; Springfield (VA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and dental coverage

Vision coverage

401(k) with company match

PTO from day one

Job summary

MyEyeDr. is seeking an Eyewear Consultant in Virginia to deliver personalized eyecare and outstanding customer service. You will learn industry knowledge with provided training and assist patients in selecting frames and lenses while explaining insurance benefits.

This role supports doctors and teams to ensure a seamless patient experience in a fast-paced setting. As part of growth, expect role-specific training, potential bonuses or commission, and a comprehensive benefits package including

Qualifications

• Experience in customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Skills

Customer service

Sales

Retail experience

Job description

MyEyeDr. is seeking an Eyewear Consultant in Virginia to deliver personalized eyecare and outstanding customer service. You will learn industry knowledge with provided training and assist patients in selecting frames and lenses while explaining insurance benefits.

This role supports doctors and teams to ensure a seamless patient experience in a fast-paced setting. As part of growth, expect role-specific training, potential bonuses or commission, and a comprehensive benefits package including