Eyewear Sales & Customer Experience Specialist

America's Best; Rome (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You will help customers pick eyewear based on lifestyle, prescription, and budget; dispense eyeglasses and contact lenses; educate on care; maintain records; and keep the store clean and merchandised to brand standards. Training and growth opportunities are highlighted.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Versatility: skilled at multi-tasking in a fast-paced environment.
• Education: High School Diploma or equivalent.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.
• Duties may vary to meet state licensing requirements.

Skills

Customer service

Multi-tasking

Retail experience

Education

High School Diploma

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You will help customers pick eyewear based on lifestyle, prescription, and budget; dispense eyeglasses and contact lenses; educate on care; maintain records; and keep the store clean and merchandised to brand standards. Training and growth opportunities are highlighted.