Eyewear Sales & Service Specialist

America's Best; Allen (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401k with company match

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, a National Vision brand, seeks a Sales Associate to deliver exceptional customer experiences while supporting store operations and sales goals. You will help customers choose eyewear, dispense glasses and contacts where allowed, and educate on care and use.

The role emphasizes accurate record keeping, answering calls, and maintaining brand-standard displays. It offers opportunities for growth and a rewarding career with National Vision.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Versatility: Skilled at multi-tasking and handling a fast-paced work environment.
• Education: High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Retail experience

Customer service

Multi-tasking

Education

High School Diploma or equivalent

Job description

America's Best, a National Vision brand, seeks a Sales Associate to deliver exceptional customer experiences while supporting store operations and sales goals. You will help customers choose eyewear, dispense glasses and contacts where allowed, and educate on care and use.

The role emphasizes accurate record keeping, answering calls, and maintaining brand-standard displays. It offers opportunities for growth and a rewarding career with National Vision.