Eyewear Sales & Customer Experience Specialist

SmartRecruiters, Inc.; Woodhaven (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee eyewear discount

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

In this role you will help customers select eyewear, dispense glasses and lenses, educate on care, and maintain accurate records. You’ll also handle order status and keep the store clean and merchandised to brand standards.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Skilled at multi-tasking and handling a fast-paced work environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.
• Some locations require licenses/credentials for certain duties; may vary by location.

Skills

Customer service

Multi-tasking

Fast-paced environment

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

In this role you will help customers select eyewear, dispense glasses and lenses, educate on care, and maintain accurate records. You’ll also handle order status and keep the store clean and merchandised to brand standards.