Eyewear Sales & Experience Specialist

National Vision; Harrisonburg (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401k retirement savings with company

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience and support store operations.

You will assist customers with eyewear selections, dispense lenses and provide care guidance while maintaining records and assisting with inventory and merchandising. Sundays are closed at certain locations, and eligibility for state-specific licenses may apply.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Ability to multitask in a fast-paced store environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.
• In some locations, duties may vary to meet state license requirements.

Skills

Retail experience

Customer service

Multi-tasking

Education

High School diploma or equivalent

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience and support store operations.

You will assist customers with eyewear selections, dispense lenses and provide care guidance while maintaining records and assisting with inventory and merchandising. Sundays are closed at certain locations, and eligibility for state-specific licenses may apply.