Eyewear Sales & Customer Experience Specialist

National Vision; Columbia Township (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k retirement savings with company

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You'll help customers choose eyewear based on lifestyle, prescription, and budget, dispense glasses, and educate on care, with emphasis on accuracy and friendly service.

This role offers competitive pay, benefits, and growth opportunities, with Sundays off in some locations.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Ability to multi-task in a fast-paced environment.
• Strong communication and basic math for transactions.

Responsibilities

• Provide excellent customer service and support store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training when allowed.
• Educate customers on eyewear care and contact lens maintenance.
• Maintain accurate customer and patient records.
• Communicate order status and answer phone inquiries.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.

Skills

Retail experience

Multi-tasking

Customer service oriented

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You'll help customers choose eyewear based on lifestyle, prescription, and budget, dispense glasses, and educate on care, with emphasis on accuracy and friendly service.

This role offers competitive pay, benefits, and growth opportunities, with Sundays off in some locations.