Eyewear Sales & Customer Experience Specialist

America; Creve Coeur (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company Holid

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers choose eyewear, dispense glasses and contacts, and educate on care.

Experience in retail or customer service is preferred; HS diploma required. Benefits include competitive pay and career growth opportunities in a values-driven environment.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Versatility: skilled at multi-tasking and handling a fast-paced work environment.
• Education: High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Retail experience

Customer service

Multi-tasking

Education

High school diploma

Job description

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers choose eyewear, dispense glasses and contacts, and educate on care.

Experience in retail or customer service is preferred; HS diploma required. Benefits include competitive pay and career growth opportunities in a values-driven environment.