Eyewear Sales & Customer Care Advisor — Bonuses & Benefits

MyEyeDr; Glendale (AZ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonuses & commissions

Medical and dental coverage

Vision coverage

401(k) with company match

PTO & paid holidays

Job summary

MyEyeDr. is seeking an Eyewear Consultant in Arizona to support our doctors and teams, delivering a best-in-class patient experience. Training will be provided to learn about our products and in-store processes, enabling you to help patients see and look their best.

You will play a key role in advising patients, assisting with frame and lens selections, and explaining insurance benefits while meeting office goals. Weekend/evening shifts may be required as part of the schedule.

Qualifications

• Experience in a customer facing or sales role (Retail, Hospitality or Optical field preferred, but not required)

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection by using knowledge of product lines and options
• Consistently deliver sales plan and office goals through relationship-based patient experience
• Provide patients with comprehensive explanation of insurance benefits
• Utilize training to fit, measure, and adjust eyeglasses from our wide selection
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their chosen lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Job description

MyEyeDr. is seeking an Eyewear Consultant in Arizona to support our doctors and teams, delivering a best-in-class patient experience. Training will be provided to learn about our products and in-store processes, enabling you to help patients see and look their best.

You will play a key role in advising patients, assisting with frame and lens selections, and explaining insurance benefits while meeting office goals. Weekend/evening shifts may be required as part of the schedule.