Eyewear Sales & Care Consultant — Train & Grow

MyEyeDr.; Dover (DE); On-site; USD 28,000 - 42,000; Full time

Job summary

MyEyeDr. is hiring an Eyewear Consultant to provide personalized eyecare by supporting doctors and teams in delivering a best-in-class experience. Training will be provided for those new to optical. Some weekend and evening shifts are required as part of serving patients.

You will help patients choose eyewear, explain insurance benefits, and work with the office to meet sales and service goals while upholding MyEyeDr.'s values in every interaction.

Qualifications

• Experience in a customer-facing or sales-related role.
• Willingness to learn about optical industry, products and services.
• Friendly, patient-centric attitude with ability to meet office goals.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising their needs.
• Assist patients in eyewear/frame/lens selection using product knowledge.
• Help achieve sales plan and office goals through a positive patient experience.
• Explain insurance benefits to patients clearly and accurately.
• Learn to fit, measure, and adjust eyeglasses with company tools.
• Collaborate with doctors and team to ensure a seamless patient experience.
• embody MyEyeDr. values and brand philosophy in interactions.
• Support other office duties as assigned.

Skills

Customer service

Sales

Team collaboration

Job description

MyEyeDr. is hiring an Eyewear Consultant to provide personalized eyecare by supporting doctors and teams in delivering a best-in-class experience. Training will be provided for those new to optical. Some weekend and evening shifts are required as part of serving patients.

You will help patients choose eyewear, explain insurance benefits, and work with the office to meet sales and service goals while upholding MyEyeDr.'s values in every interaction.