Eyewear Sales & Patient Care Consultant

MyEyeDr.; Virginia Beach (VA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical and dental coverage

Vision coverage

401(k) with company match

Bonuses and commission (role specific)

Paid holidays and PTO from day one

Job summary

MyEyeDr. is hiring an Eyewear Consultant to provide personalized eyecare and assist patients in selecting frames and lenses while educating them on insurance benefits. Training will be provided, and no optical experience is required.

You will work with doctors and a knowledgeable team to deliver a best-in-class patient experience, including weekend and evening shifts. Join a collaborative, patient-centered environment with opportunities for bonuses and a comprehensive benefits package.

Qualifications

• Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
• A proactive approach to problem solving with an entrepreneurial spirit
• Willing to learn about industry, product, and services
• Ability to sell with a desire to meet office goals with a “can do” attitude
• Friendly, caring, and patient-centred person who thrives in a fast-paced environment
• Team player who is willing to collaborate to provide the best patient experience

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Skills

Customer service

Sales

Team player

Problem solving

Job description

MyEyeDr. is hiring an Eyewear Consultant to provide personalized eyecare and assist patients in selecting frames and lenses while educating them on insurance benefits. Training will be provided, and no optical experience is required.

You will work with doctors and a knowledgeable team to deliver a best-in-class patient experience, including weekend and evening shifts. Join a collaborative, patient-centered environment with opportunities for bonuses and a comprehensive benefits package.