Eyewear Experience Advisor

MyEyeDr; Columbia (MD); In loco; USD 24.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Vision coverage

Associate discounts

Descrizione del lavoro

MyEyeDr. is seeking an Eyewear Consultant to join our patient-focused team in Maryland. You'll support doctors and staff to help patients see, look, and be their best, with provided training to learn eyewear products and services. Some weekend and evening shifts are required.

You’ll deliver outstanding customer service, guide frame and lens selections, explain insurance benefits, and contribute to a best-in-class vision care experience at MyEyeDr.

Competenze

• Experience in a customer-facing or sales role preferred.
• Willing to learn about eyewear products.
• Ability to meet office sales goals.
• Friendly, patient-centric demeanor.
• Team player with collaborative spirit.

Mansioni

• Provide patients with exceptional customer service by understanding and advising the patient’s needs.
• Assist patients in eyewear selection using knowledge of product lines and options to educate patients on best fit.
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust.
• Provide patients with comprehensive explanation of insurance benefits.
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear.
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames.
• Collaborate with doctor(s) and team members to provide seamless patient experience.
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients.
• Participate in other office duties as assigned.

Conoscenze

Customer service

Sales experience

Learn quickly

Team player

Communication

Descrizione del lavoro

MyEyeDr. is seeking an Eyewear Consultant to join our patient-focused team in Maryland. You'll support doctors and staff to help patients see, look, and be their best, with provided training to learn eyewear products and services. Some weekend and evening shifts are required.

You’ll deliver outstanding customer service, guide frame and lens selections, explain insurance benefits, and contribute to a best-in-class vision care experience at MyEyeDr.