Eyewear Dispensing Specialist: Glasses & Frames

Eye Care Partners Career Opportunities; Suwanee (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

EyeCare Partners in Georgia is seeking an Optical Technician to dispense and fit glasses and contacts, translating prescriptions into patient-ready eyewear.

You will guide frame selection, measure facial features, operate lensometry equipment, and ensure each patient receives personalized care within our Total Patient Experience. This role requires a high school diploma, customer service experience, ABO/NCLE certifications are a plus, and occasional travel to other locations.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• ABO and NCLE certifications preferred but not required.
• Must provide proof of identity and right to work in the United States
• Proficiency with Microsoft Office tools is expected

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Optical dispensing

Measurement accuracy

Frame fitting

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners in Georgia is seeking an Optical Technician to dispense and fit glasses and contacts, translating prescriptions into patient-ready eyewear.

You will guide frame selection, measure facial features, operate lensometry equipment, and ensure each patient receives personalized care within our Total Patient Experience. This role requires a high school diploma, customer service experience, ABO/NCLE certifications are a plus, and occasional travel to other locations.