Eyewear Customer Care Specialist

EssilorLuxottica; St. Louis (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

EssilorLuxottica is seeking a Customer Service Representative based in St. Louis, Missouri. In this full-time position, you will engage with customers, addressing inquiries and processing orders to ensure satisfaction and drive revenue.

The ideal candidate will have previous customer service experience, strong communication skills, and proficiency in Microsoft Office. A high school diploma or equivalent is preferred, with the opportunity for competitive bonuses and benefits.

Qualifications

• Minimum of 2-4 years in customer service is preferred.
• Experience in a direct customer contact role is beneficial.
• ABO Certification is a plus.

Responsibilities

• Engage in up to 100 daily customer interactions, including orders and inquiries.
• Resolve customer issues and enhance satisfaction.
• Maintain professional communication and teamwork.

Skills

Customer service experience

Strong communication skills

Basic math proficiency

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

EssilorLuxottica is seeking a Customer Service Representative based in St. Louis, Missouri. In this full-time position, you will engage with customers, addressing inquiries and processing orders to ensure satisfaction and drive revenue.

The ideal candidate will have previous customer service experience, strong communication skills, and proficiency in Microsoft Office. A high school diploma or equivalent is preferred, with the opportunity for competitive bonuses and benefits.