Eyewear Consultant — Customer Care & Sales

MyEyeDr; Winter Haven (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Vision coverage

Employee discounts on products

Job summary

MyEyeDr. is seeking an Eyewear Consultant to join our patient-focused team in Florida. You’ll support doctors and staff, learn eyewear products, and guide patients through frame and lens selections while explaining insurance benefits. Training will be provided to ensure you deliver a best-in-class eye care experience.

No optical experience is needed—training and tools will be supplied. Weekend and evening shifts may be required as part of our flexible, patient-first schedule.

Qualifications

• Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required).
• Proactive problem-solving with an entrepreneurial spirit.
• Willing to learn about industry, product, and services.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising their needs.
• Assist patients in eyewear/frame/lens selection with knowledge of product lines.
• Consistently deliver sales plans and office goals through a strong patient experience built on trust.
• Explain insurance benefits to patients comprehensively.
• Fit, measure, and adjust eyeglasses using company training and a wide eyewear selection.
• Collaborate with doctors and team to ensure a seamless patient experience.

Skills

Customer service

Sales

Team collaboration

Problem solving

Job description

MyEyeDr. is seeking an Eyewear Consultant to join our patient-focused team in Florida. You’ll support doctors and staff, learn eyewear products, and guide patients through frame and lens selections while explaining insurance benefits. Training will be provided to ensure you deliver a best-in-class eye care experience.

No optical experience is needed—training and tools will be supplied. Weekend and evening shifts may be required as part of our flexible, patient-first schedule.