Eyewear Concierge & Vision Care Advisor

MyEyeDr; Houston (TX); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Bonuses & commission

Medical and dental coverage

Vision coverage

401(k) with company match

PTO and paid holidays

Zusammenfassung

MyEyeDr. seeks an Eyewear Consultant in Houston to deliver personalized eyecare and outstanding customer service. No optical experience is required; training will be provided.

You will help patients choose frames and lenses, explain insurance benefits, and support doctors and staff to ensure a seamless visit. You’ll join a collaborative team focused on a best-in-class patient experience, with opportunities to earn bonuses/commission and participate in a robust benefits program including

Qualifikationen

• Experience in a customer-facing or sales-related position (Retail, Hospitality or Optical field preferred, but not required)
• Proactive approach to problem solving with an entrepreneurial spirit
• Willing to learn about industry, product, and services
• Ability to sell with a desire to meet office goals with a “can do” attitude
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment
• Team player who is willing to collaborate to provide the best patient experience

Aufgaben

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Jobbeschreibung

MyEyeDr. seeks an Eyewear Consultant in Houston to deliver personalized eyecare and outstanding customer service. No optical experience is required; training will be provided.

You will help patients choose frames and lenses, explain insurance benefits, and support doctors and staff to ensure a seamless visit. You’ll join a collaborative team focused on a best-in-class patient experience, with opportunities to earn bonuses/commission and participate in a robust benefits program including