Eyewear Concierge & Optician — Precision & Style

Bridgeview Eye Partners; South Bend (IN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Hourly pay based on experience

Paid time off and holidays

Vision benefits and 401(k)

Company-paid certification program

Career growth opportunities

Team-oriented work environment

Job summary

Bridgeview Eye Partners in South Bend, IN is seeking an Optician to help patients choose eyewear that fits their prescription, lifestyle, and personal style. You’ll combine patient care with fashion and attention to detail to create an experience patients remember, guide frame and lens selections, explain options, and manage orders in a professional medical office.

This role offers opportunities for growth, a supportive team, and a focus on excellent service from first contact to final fitting.

Qualifications

• Patient-focused with excellent customer service
• Strong communicator who builds trust
• Detail-oriented with administrative accuracy
• Comfortable balancing healthcare, customer service, and retail duties
• Enthusiastic about helping patients find eyewear they love

Responsibilities

• Guide patients in selecting frames and lenses based on prescription and lifestyle
• Explain lens options and features clearly
• Enter and manage spectacle orders and verify insurance
• Perform eyewear fittings and minor repairs
• Maintain accurate inventory and arrange displays
• Coordinate dispensing and notify patients when ready
• Collaborate with doctors and staff to ensure a seamless patient experience

Skills

Customer service

Communication

Attention to detail

Retail experience

Team player

Job description

Bridgeview Eye Partners in South Bend, IN is seeking an Optician to help patients choose eyewear that fits their prescription, lifestyle, and personal style. You’ll combine patient care with fashion and attention to detail to create an experience patients remember, guide frame and lens selections, explain options, and manage orders in a professional medical office.

This role offers opportunities for growth, a supportive team, and a focus on excellent service from first contact to final fitting.