Eyewear Concierge: Customer Service & Sales

MyEyeDr; Summerville (SC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Training provided

Vision coverage

Associate discounts

Job summary

MyEyeDr. is seeking an Eyewear Consultant to deliver personalized eyecare and assist patients with eyewear choices. Training will be provided to learn product lines and insurance explanations, with occasional evening and weekend shifts to meet patient needs.

You will join a supportive team focused on top quality patient experiences. The role emphasizes relationship building, trust, and a commitment to guiding patients toward the best vision care solutions while upholding MyEyeDr.’s values and

Qualifications

• Experience in a customer facing or sales role is beneficial.
• Willing to learn about optical products and services.
• Friendly, caring and patient-centric demeanor.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs.
• Assist patients in eyewear selection by using knowledge of product lines to educate on best fit.
• Deliver sales goals through creating a positive patient experience based on trust and relationships.
• Explain insurance benefits to patients clearly.
• Utilize training to fit, measure, and adjust eyewear from a wide selection.
• Collaborate with Office Optometrist and team for seamless patient care.
• Represent MyEyeDr. values and brand in interactions with patients.
• Support other office duties as assigned.

Skills

Customer service

Sales

Team player

Problem solving

Job description

MyEyeDr. is seeking an Eyewear Consultant to deliver personalized eyecare and assist patients with eyewear choices. Training will be provided to learn product lines and insurance explanations, with occasional evening and weekend shifts to meet patient needs.

You will join a supportive team focused on top quality patient experiences. The role emphasizes relationship building, trust, and a commitment to guiding patients toward the best vision care solutions while upholding MyEyeDr.’s values and