Eyewear Concierge: Customer Care & Sales

MyEyeDr; Fort Mill (SC); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonuses & commission

Medical & dental

401(k) plan

Paid time off

Descrizione del lavoro

MyEyeDr. is seeking an Eyewear Consultant to support doctors and teams in delivering personalized eyecare to patients. Training and tools are provided, so no optical experience is required. You will assist with eyewear selection, explain insurance benefits, and help achieve office goals.

Weekend and evening shifts may be required as part of this role. Reports to the Office General Manager. Join a team dedicated to helping patients see and live their best lives with a best-in-class vision care

Competenze

• Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
• Willing to learn about industry, product, and services
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment

Mansioni

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Conoscenze

Customer service

Sales

Descrizione del lavoro

MyEyeDr. is seeking an Eyewear Consultant to support doctors and teams in delivering personalized eyecare to patients. Training and tools are provided, so no optical experience is required. You will assist with eyewear selection, explain insurance benefits, and help achieve office goals.

Weekend and evening shifts may be required as part of this role. Reports to the Office General Manager. Join a team dedicated to helping patients see and live their best lives with a best-in-class vision care