EyeCare Office General Manager: Lead & Grow Team

MyEyeDr; Chippewa Terrace (GA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Bonuses & commissions

Medical & dental coverage

Vision coverage

401(k) with company match

Paid time off

Job summary

MyEyeDr. is seeking an experienced General Manager to lead an eye care office with a focus on exceptional patient experiences and financial performance. You will partner with doctors, vendors, and associates to drive KPIs, coach teams, and manage day-to-day operations.

You will recruit, develop, and retain a purpose-driven team while ensuring service standards, HR compliance, and a collaborative culture. Evening/weekend shifts may be required.

Qualifications

• Undergraduate degree or relevant years of experience serving in a management position (Retail/Hospitality strongly preferred).
• 2+ years in a leadership facing role serving as the main decision maker.
• Experience leading two or more employees to help achieve sales and operational objectives.
• Experience driving business and sales operations in a complex, customer-facing, fast-paced environment.
• Effective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.
• Upholds exceptional service standards and acts as a mentor to our team members and patients.
• A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit.

Responsibilities

• Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
• Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance
• Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
• Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members
• Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability
• Lead Doctor of Optometry business partnership and on-going relationship
• Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients
• Lead performance and development in partnership with our District Manager for all team members
• Ensure our optical merchandise meets standards, patient requirements and requests

Skills

Leadership

Recruitment & onboarding

Financial P&L management

Team development

Customer service excellence

Education

Undergraduate degree or relevant years of management experience

Job description

MyEyeDr. is seeking an experienced General Manager to lead an eye care office with a focus on exceptional patient experiences and financial performance. You will partner with doctors, vendors, and associates to drive KPIs, coach teams, and manage day-to-day operations.

You will recruit, develop, and retain a purpose-driven team while ensuring service standards, HR compliance, and a collaborative culture. Evening/weekend shifts may be required.