EyeCare Office General Manager — Lead, Grow, Impact

MyEyeDr.; Aurora (CO); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Bonuses and commission

Medical and dental coverage

Vision coverage

401(k) with company match

PTO and paid holidays

Associate discounts

Job summary

MyEyeDr. is seeking a General Manager in Aurora, CO to lead an eye care office, partner with doctors, vendors, and teams to deliver a personalized patient experience. You will own patient experiences, financial performance, team development, and day-to-day operations.

This is a hands-on leadership role with some evening and weekend shifts, reporting to the District Manager. Ideal candidates combine management experience, sales operations know-how, and a passion for providing exceptional care

Qualifications

• 2+ years in a leadership facing role serving as the main decision maker.
• Experience leading two or more employees to help achieve sales and operational objectives.
• Experience driving business and sales operations in a complex, customer-facing, fast-paced environment.
• Effective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.
• A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit.
• Willing to learn about industry, product, full scope optical office roles, and services.
• A natural leader with the ability to coach and inspire team members.
• Team player who collaborates to provide the best patient experience.

Responsibilities

• Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
• Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance
• Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
• Deliver KPIs with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members
• Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability
• Lead Doctor of Optometry business partnership and on-going relationship
• Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients
• Lead performance and development in partnership with our District Manager for all team members
• Ensure our optical merchandise meets standards, patient requirements and requests

Skills

Leadership

People management

Sales operations

Customer service

Communication

Team development

Strategic planning

Education

Undergraduate degree or equivalent

Job description

MyEyeDr. is seeking a General Manager in Aurora, CO to lead an eye care office, partner with doctors, vendors, and teams to deliver a personalized patient experience. You will own patient experiences, financial performance, team development, and day-to-day operations.

This is a hands-on leadership role with some evening and weekend shifts, reporting to the District Manager. Ideal candidates combine management experience, sales operations know-how, and a passion for providing exceptional care