EyeCare Advisor: Part-Time with Bonus & Benefits

LensCrafters; Frisco (TX); Sur place; USD 17 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Bonus/Commission plan

Paid time off

Résumé du poste

LensCrafters is seeking an EyeCare Advisor in Frisco, TX to deliver the LensCrafters Experience and ensure patients receive high-quality optometric care in a fast-paced retail setting.

The part-time role involves greeting customers, explaining paperwork, guiding frame and lens choices, and supporting the doctor and retail team while maintaining HIPAA-compliant records and accurate patient services.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills (internal and external).
• Knowledge of current fashion trends.
• Strong communicator and listener.
• Problem solving ability.
• Familiarity with cash register, computers and calculators.
• Organization skills.
• Sales skills.
• Strong basic math skills.
• Knowledge of office and store merchandise.

Responsabilités

• Greets customers within 30 seconds.
• Answer the telephone promptly (3 rings).
• Explain all required paperwork, tests, products and services.
• Review prescriptions and patient information carefully.
• Coordinate with Optician, Managing Doctor or Retail Management when needed.
• Maintain HIPAA-compliant patient records.
• Place contact lens orders and submit invoices for payment.
• Operate the POS system accurately and securely.
• Explain One Hour processing and delivery times.
• Keep store displays aligned with guidelines.

Connaissances

Customer service

Communication

Organizational skills

Math skills

Cash handling

Retail knowledge

Formation

High School diploma or equivalent

Outils

POS system

Computers

Description du poste

LensCrafters is seeking an EyeCare Advisor in Frisco, TX to deliver the LensCrafters Experience and ensure patients receive high-quality optometric care in a fast-paced retail setting.

The part-time role involves greeting customers, explaining paperwork, guiding frame and lens choices, and supporting the doctor and retail team while maintaining HIPAA-compliant records and accurate patient services.