EyeCare Advisor - Part-Time with Benefits & Growth

LensCrafters; Denton (TX); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health care

401(k) retirement

Paid time off

Employee discounts

Résumé du poste

LensCrafters in Denton, TX is seeking an EyeCare Advisor to deliver the LensCrafters Experience. You will greet customers promptly, explain tests and services, and support both optical and retail operations to ensure high patient satisfaction.

Responsibilities include pre-exam testing, guiding contact lens care, maintaining records, and processing payments with accuracy. Prioritize HIPAA-compliant handling and contributing to a welcoming store environment.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills (internal and external).
• Knowledge of current fashion trends.
• Strong communicator and listener.
• Problem solving ability.
• Familiarity with cash register, computers and calculators.
• Organization skills.
• Sales skills.
• Strong basic math skills.
• Knowledge of office and store merchandise.

Responsabilités

• The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience.
• Ensures all patients receive the highest quality Optometric care.
• Delivers the store’s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.
• Greets customers within 30 seconds and answers inquiries promptly.
• Describes paperwork, tests, products and services to customers.
• Handles patient records in a HIPAA-compliant manner.
• Operates POS system accurately for payments and invoicing.
• Maintains store appearance and keeps promotions up to date.

Connaissances

Customer service

Communication

Sales skills

Math skills

Cash handling

Organizational skills

Formation

High School Diploma

Description du poste

LensCrafters in Denton, TX is seeking an EyeCare Advisor to deliver the LensCrafters Experience. You will greet customers promptly, explain tests and services, and support both optical and retail operations to ensure high patient satisfaction.

Responsibilities include pre-exam testing, guiding contact lens care, maintaining records, and processing payments with accuracy. Prioritize HIPAA-compliant handling and contributing to a welcoming store environment.