Eye Institute Front Desk & Scheduling Pro

Nebraska Medicine; Omaha (NE); On-site; USD 42,981,000 - 51,577,000; Full time

Benefits offered by this job

Tuition assistance up to $5,000/year

Clarkson College 35% discount

Job summary

Nebraska Medicine’s Truhlsen Eye Institute seeks a Medical Receptionist to greet patients, manage check‑in/check‑out, answer calls, and schedule appointments. You’ll register patients and coordinate with clinicians to ensure smooth clinic flow.

The role emphasizes excellent customer service, professionalism, and confidentiality in a fast-paced environment within Nebraska Medicine’s renowned academic health network.

Qualifications

• Minimum 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner.
• Demonstrated analytical, prioritization and organizational skills.
• Demonstrated flexibility and dedication to team environment.
• Effective communication skills required.

Responsibilities

• Greet and welcome patients in person at the check-in desk or over the phone.
• Answer incoming calls in a professional manner.
• Schedule patient appointments and register patients.
• Check in / out patients per established protocols.

Skills

Customer service

Communication skills

Organizational skills

Professionalism

Education

High school diploma or equivalent

Post-secondary education in medical office/assist (preferred)

Nursing Assistant or Medical Assistant (preferred)

Tools

Microsoft Office (Word/Excel)

Job description

Nebraska Medicine’s Truhlsen Eye Institute seeks a Medical Receptionist to greet patients, manage check‑in/check‑out, answer calls, and schedule appointments. You’ll register patients and coordinate with clinicians to ensure smooth clinic flow.

The role emphasizes excellent customer service, professionalism, and confidentiality in a fast-paced environment within Nebraska Medicine’s renowned academic health network.