Diabetes & Endocrine Clinic Receptionist

Nebraska Medicine; Omaha (NE); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Clarkson College discount

Career advancement with education

Job summary

Nebraska Medicine is seeking a Medical Receptionist for the Diabetes & Endocrine Clinic. This full-time role handles front-desk greetings, patient check-in/out, and appointment scheduling in a busy outpatient setting at Nebraska Medical Center.

Responsibilities include answering calls professionally, registering patients, and providing excellent customer service to patients and clinicians. The position offers full-time hours, Monday–Friday shifts, and benefits eligibility.

Qualifications

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.
• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Responsibilities

• Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check‑in desk, or via the telephone).
• Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols.
• Responsible for scheduling patient appointments and registering patients.

Skills

Customer service

Communication

Teamwork

Prioritization

Organization

Education

High school diploma

Medical assistant training

Tools

Microsoft Office

Job description

Nebraska Medicine is seeking a Medical Receptionist for the Diabetes & Endocrine Clinic. This full-time role handles front-desk greetings, patient check-in/out, and appointment scheduling in a busy outpatient setting at Nebraska Medical Center.

Responsibilities include answering calls professionally, registering patients, and providing excellent customer service to patients and clinicians. The position offers full-time hours, Monday–Friday shifts, and benefits eligibility.