Patient Access & Front Desk Specialist

CHI; Omaha (NE); On-site; USD 22,000 - 31,000; Full time

Job summary

CHI Health Clinic in Omaha is seeking a Clinic Receptionist to be the welcoming face and first contact for patients, delivering humankindness and efficient healthcare. You will manage phone calls, schedule appointments, greet patients, collect demographics and insurance information, and handle check-in/check-out with accuracy.

The ideal candidate has at least one year in customer service or clerical roles, strong organizational skills, and a commitment to confidentiality and compassionate care,

Qualifications

• One year of customer service, clerical, or business-related experience.

Responsibilities

• Manage incoming phone calls and schedule patient appointments per office guidelines.
• Greet and register patients with warmth and efficiency.
• Collect, verify, and update patient demographics and insurance information, including co-pays.
• Prepare patient charts, check-in/check-out, process payments, and coordinate follow-up appointments.
• Communicate promptly about appointment delays; maintain patient confidentiality.

Skills

Customer service

Job description

CHI Health Clinic in Omaha is seeking a Clinic Receptionist to be the welcoming face and first contact for patients, delivering humankindness and efficient healthcare. You will manage phone calls, schedule appointments, greet patients, collect demographics and insurance information, and handle check-in/check-out with accuracy.

The ideal candidate has at least one year in customer service or clerical roles, strong organizational skills, and a commitment to confidentiality and compassionate care,