Eye Exam Experience Specialist

Warby Parker; San Ramon (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k) Plan

Paid time off

Free eyewear

Employee Stock Purchase Plan

Job summary

Warby Parker is seeking an Optometric Technician to join our California stores. You will work closely with optometrists to support high-volume eye exams, perform pre-testing, assist with contact lens training, and help manage patient flow and data accuracy in a retail setting.

This role emphasizes HIPAA/privacy compliance, teamwork with doctors and staff, and delivering a smooth, patient-focused exam experience in-store.

Qualifications

• Pre-test data collection and ophthalmic measurements.
• Assist with in-person and video eye exams.
• Provide contact lens insertion/removal training and teach others.

Responsibilities

• Act as liaison between doctor and patient.
• Perform preliminary data collection (autorefraction, visual acuity, eye pressure, pupil testing, ocular motility, retinal imaging, lensometry).
• Support in-person and video-assisted eye exam appointments.
• Train staff on insertion/removal training for contact lenses.
• Help manage appointment flow and patient outreach for exams.
• Maintain accurate data records and prepare reports for medical professionals.
• Ensure HIPAA/privacy compliance and company procedures.
• Keep exam rooms organized, stocked, and equipment calibrated.

Skills

Patient care

Team collaboration

Multitasking

Effective communication

Education

Optometric Technician training

CPOT certification

Tools

G Suite

Job description

Warby Parker is seeking an Optometric Technician to join our California stores. You will work closely with optometrists to support high-volume eye exams, perform pre-testing, assist with contact lens training, and help manage patient flow and data accuracy in a retail setting.

This role emphasizes HIPAA/privacy compliance, teamwork with doctors and staff, and delivering a smooth, patient-focused exam experience in-store.