Eye Center Front Desk - No Nights or Weekends

EyeSouth Partners; Fort Mitchell (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k w/ Match

HSA/FSA

Telemedicine

Generous PTO Package

Job summary

EyeSouth Partners' MidWest Eye Center in Kentucky seeks a Front Desk Associate to be the first point of contact for patients and visitors, handling check-in/out, calls, scheduling, and information delivery to ensure smooth operations and exceptional customer service in a medical setting.

Preferred candidates have a High School Diploma, at least 1 year of medical office experience, Nextech/ICP familiarity, and a reliable attendance record.

Qualifications

• High School Diploma or equivalent required.
• Nextech/ICP experience strongly preferred.
• Minimum of 1-year medical office experience strongly preferred.
• Strong reliability with good attendance and punctuality.

Responsibilities

• Greet patients and verify appointment details
• Collect documentation including ID, Insurance Cards, and referrals
• Books, confirms, and reschedules appointments
• Verify insurance eligibility and benefits for visits and tests
• Collect co-pays and balances and document financial responsibility
• Explain billing procedures and ensure accurate data entry in the system

Skills

Customer service

Appointment scheduling

HIPAA compliance

Phone etiquette

Data entry

Education

High School Diploma or equivalent

Tools

Nextech/ICP

Job description

EyeSouth Partners' MidWest Eye Center in Kentucky seeks a Front Desk Associate to be the first point of contact for patients and visitors, handling check-in/out, calls, scheduling, and information delivery to ensure smooth operations and exceptional customer service in a medical setting.

Preferred candidates have a High School Diploma, at least 1 year of medical office experience, Nextech/ICP familiarity, and a reliable attendance record.