Eye Care Technician: Elevate Exams & Patient Experience

Luxottica; Towson (MD); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Job summary

Luxottica, parent of LensCrafters, seeks an Optometric Technician to deliver the LensCrafters Experience and support the exam process in our Towson location. You will ensure high-quality patient care, assist the optometrist, and help link doctor and retail functions to drive store performance.

The role emphasizes patient-focused service, accurate data entry in CIAO, and teamwork in a fast-paced optical retail environment. Equal opportunity employer; benefits are offered.

Qualifications

• Minimum of one year strong customer service skills.
• Strong communicator and listener.
• Problem solving ability.
• Ability to assess priorities and deadlines in a fast-paced environment.

Responsibilities

• Greet patients promptly with a smile and display a professional image.
• Answer the telephone promptly in a courteous manner.
• Assist the optometrist during eye examinations and prep for exams.
• Review prescriptions and patient information carefully and coordinate with staff as needed.
• Maintain patient records according to HIPAA and file organization.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

High School diploma

Tools

HIPAA procedures

Job description

Luxottica, parent of LensCrafters, seeks an Optometric Technician to deliver the LensCrafters Experience and support the exam process in our Towson location. You will ensure high-quality patient care, assist the optometrist, and help link doctor and retail functions to drive store performance.

The role emphasizes patient-focused service, accurate data entry in CIAO, and teamwork in a fast-paced optical retail environment. Equal opportunity employer; benefits are offered.