Eye Care Tech: Patient-Focused Optometry Support

LensCrafters; Saint Cloud (MN); On-site; USD 25,000 - 34,000; Part time

Job summary

LensCrafters in Saint Cloud, Minnesota, is seeking a Part-Time Optometric Technician to support the exam process and link the doctor and retail functions. You will greet patients, assist the optometrist, and help ensure a smooth patient experience from check-in to post-exam communication.

The role emphasizes customer service, precise data entry, HIPAA compliance, and teamwork. Proficiency with the CIAO system and equipment maintenance is important for success.

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills.
• Leadership, communication, and problem-solving abilities.
• Ability to work autonomously in a fast-paced environment.
• Knowledge of office environment and basic math skills.

Responsibilities

• Greet patients promptly with a smile and display a professional image.
• Answer the telephone in a friendly and courteous manner.
• Assist the optometrist during eye examinations and prepare patients.
• Review prescriptions and patient information for accuracy.
• Maintain HIPAA-compliant handling of patient records.
• Input data in CIAO system and manage inventory.
• Support retail as capacity and patient demand allows.

Skills

Customer service

Communication

Leadership

Problem solving

Organization

Autonomy

Healthcare knowledge

Education

High School diploma or equivalent

Tools

CIAO system

Job description

LensCrafters in Saint Cloud, Minnesota, is seeking a Part-Time Optometric Technician to support the exam process and link the doctor and retail functions. You will greet patients, assist the optometrist, and help ensure a smooth patient experience from check-in to post-exam communication.

The role emphasizes customer service, precise data entry, HIPAA compliance, and teamwork. Proficiency with the CIAO system and equipment maintenance is important for success.