Eye Care Practice Operations Lead

AEG Vision; Seattle (WA); Hybrid; USD 29,000 - 39,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, life, STD, as

HSA/FSA

Paid time off

Paid holidays

Employee Vision Discount

Job summary

AEG Vision seeks an Assistant Practice Manager to inspire the team, deliver exceptional patient care, and drive meaningful business results on-site in Seattle, WA. This hands-on leadership role supports the Practice Manager across daily operations, patient flow, and service execution while developing leadership capability for expanded responsibilities over time.

The role involves learning multiple practice functions, coaching teammates, and ensuring smooth patient experiences with accountability

Qualifications

• 1-2 years of leadership, lead, supervisory, or management experience preferred.
• High school diploma or equivalent.
• Ability to learn and function across multiple practice positions to support patient care, team coverage, and operational execution.
• Strong communication, organization, collaboration, and follow-up in a fast-paced patient care environment.
• Experience in optical/healthcare or retail service is preferred.

Responsibilities

• Support the Practice Manager with daily operations, patient flow, team coordination, service execution, and real-time practice needs.
• Work actively on the practice floor and assist across practice functions to support patient care, staffing gaps, and operational execution.
• Learn and support key practice roles, including patient care coordination, optical sales and service, technician/clinical support, patient handoffs, and opening/closing routines.
• Support assigned areas of responsibility based on practice needs, such as front desk flow or clinical/technician workflow.
• Help communicate daily priorities, role expectations, service standards, and operational focus areas to team members.
• Partner with the Practice Manager and Optometrist to support exam flow and patient handoffs.
• Observe team behaviors and support coaching, feedback, training reinforcement, and follow-up within assigned areas.
• Assist with onboarding, peer training, workflow changes, and company initiatives.

Skills

Leadership

Communication

Team coordination

Patient care coordination

Multi-position learning

Education

High school diploma or equivalent

Job description

AEG Vision seeks an Assistant Practice Manager to inspire the team, deliver exceptional patient care, and drive meaningful business results on-site in Seattle, WA. This hands-on leadership role supports the Practice Manager across daily operations, patient flow, and service execution while developing leadership capability for expanded responsibilities over time.

The role involves learning multiple practice functions, coaching teammates, and ensuring smooth patient experiences with accountability