Eye Care Practice Manager: Lead Team & Service Excellence

AEG Vision; Providence (RI); Hybrid; USD 50,000 - 98,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, life, STD, &L

HSA/FSA

Paid time off

Paid holidays

Job summary

AEG Vision is seeking a Practice Manager to lead the on-site team, deliver exceptional patient care, and drive meaningful business results. You will create an environment where staff feel supported, challenged, and valued while aligning to patient care standards and performance goals.

You will work closely with the Optometrist and field leadership to ensure clinical service alignment, team development, and smooth operations in a fast-paced setting.

Qualifications

• Minimum of 3+ years of leadership in optical/healthcare or similar service environment.
• High school diploma or equivalent.
• Management education preferred; equivalent experience may be considered.
• Eyecare or optical practice leadership experience preferred.
• Ability to lead, coach, develop, and hold team members accountable.

Responsibilities

• Lead daily practice operations, patient flow, staffing, scheduling, and labor planning.
• Serve as primary on-site floor leader for team alignment and patient needs.
• Set clear expectations on priorities, roles, patient care standards, and performance.
• Partner with Optometrist to support exam flow, service expectations, and patient handoffs.
• Lead, coach, develop, recognize, and hold staff accountable for performance.

Skills

Leadership

Coaching

Communication

Analytical skills

Strategic thinking

Team development

Education

High school diploma

Management education preferred

Job description

AEG Vision is seeking a Practice Manager to lead the on-site team, deliver exceptional patient care, and drive meaningful business results. You will create an environment where staff feel supported, challenged, and valued while aligning to patient care standards and performance goals.

You will work closely with the Optometrist and field leadership to ensure clinical service alignment, team development, and smooth operations in a fast-paced setting.