Eye Care Patient Concierge & Scheduler

Northwest Eye Clinic; Golden Valley (MN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Holiday Pay

401K Retirement Savings Plan

Other Benefits: Accident, Hospital Ind

Critical Illness, Life/AD&D, Elderly,

Employee Assistance Program

Employee Discounts

Job summary

Northwest Eye Clinic in Golden Valley, MN is seeking a full-time Patient Coordinator to warmly welcome patients, verify information, schedule appointments, and manage recalls. Starting pay is $18.50-$21.00 per hour, with a supportive team and progressive benefits.

The role requires strong customer service skills, high attention to detail, and the ability to work collaboratively in a busy medical office. Previous office experience is preferred and benefits are included.

Qualifications

• High school diploma or equivalent.
• Minimum one year customer service experience.
• Experience in a medical practice is preferable.

Responsibilities

• Excellent customer service and communication skills.
• Strong communication and interpersonal skills.
• Strong organization with attention to detail.
• Personable and empathetic with patient’s needs and concerns.
• Ability to work as a team member.
• Respectful treatment of patients and co-workers.

Skills

Customer service

Communication

Team player

Detail orientation

Education

High school diploma or equivalent

Tools

Medical office software

Job description

Northwest Eye Clinic in Golden Valley, MN is seeking a full-time Patient Coordinator to warmly welcome patients, verify information, schedule appointments, and manage recalls. Starting pay is $18.50-$21.00 per hour, with a supportive team and progressive benefits.

The role requires strong customer service skills, high attention to detail, and the ability to work collaboratively in a busy medical office. Previous office experience is preferred and benefits are included.