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The below Job Description describes the general nature and level of work performed by associates assigned to this job. It is not an exhaustive list of responsibilities and is subject to change at the discretion of senior management.
Job Title:
Optometric Office Technician / Medical Office Administrator
Reports To:
Store General Manager
FLSA Status:
Hourly; Non-Exempt
Position Purpose:
The primary responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operations of an optometric practice. This role involves delivering an exceptional patient experience, fostering patient retention, and promoting staff and doctor satisfaction.
Roles and Responsibilities:
Clinical Duties:
- Taking patient medical histories
- Preparing patients for examinations
- Administering tests prior to eye exams
- Assisting doctors during examinations
- Ordering glasses and contact lens supplies
Administrative Duties:
- Greeting and directing patients
- Answering phones
- Maintaining Electronic Medical Records
- Verifying insurance and obtaining authorizations
- Adjusting scheduling for priority patients
- Scheduling appointments
- Processing insurance claims
- Billing patients and insurance
- Medical billing and coding for optometry and vision insurance
- Managing accounts receivable and payable
- Bookkeeping
- Selling glasses and contact lens supplies
Note: Clinical skills can be learned on the job; prior clinical experience is not required to apply.
Travel Requirements:
- Occasional local travel within a 15-mile radius
Qualifications:
- 1-2 years of recent optometric technician experience
- Strong communication skills to meet customer expectations and foster positive relationships
- Ability to manage priorities and adapt as needed
- Experience with computers preferred
- Valid driver’s license and insurance coverage
- High school diploma or equivalent
Additional Details:
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Healthcare Provider
- Industry: Staffing and Recruiting
This job posting is active and accepting applications.