Eye Care Medical Receptionist – Patient Concierge

Simon Eye Associates; Elkton (MD); On-site; USD 19,286,000 - 27,552,000; Full time

Job summary

Simon Eye Associates is seeking a Medical Receptionist to welcome patients and manage front-desk responsibilities. You will check in patients, verify insurance, and collect co-pays while maintaining excellent customer service in a fast-paced ophthalmology setting.

Responsibilities include updating records, communicating with providers, scheduling appointments, and resolving patient issues to ensure a smooth visit experience for all patients.

Qualifications

• At least 3 years of experience providing exceptional customer service in a medical setting.
• Ability to understand and communicate patient insurance information clearly.
• Capable of multi-tasking in a fast-paced environment while maintaining patient experience.
• Proficient in using computer databases and accurate typing.
• High level of professionalism and self-motivation.
• Willingness to work at least one evening per week and two Saturdays per month.

Responsibilities

• Greet and check-in patients for appointments.
• Enter and communicate patient charges accurately.
• Collect co-payments per insurance guidelines.
• Review and verify patient registration and insurance information.
• Update patient insurance and demographic information.
• Coordinate with other departments and schedule patient appointments.

Skills

Customer service

Communication

Multitasking

Typing accuracy

Professionalism

Tools

Computer databases

Job description

Simon Eye Associates is seeking a Medical Receptionist to welcome patients and manage front-desk responsibilities. You will check in patients, verify insurance, and collect co-pays while maintaining excellent customer service in a fast-paced ophthalmology setting.

Responsibilities include updating records, communicating with providers, scheduling appointments, and resolving patient issues to ensure a smooth visit experience for all patients.