Eye Care Front Desk Specialist | Scheduling & Records

HireLevel.; Marion (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k)

Dental and health insurance

Paid time off

Job summary

HireLevel. in Marion, IL is seeking a Front Office Receptionist to welcome patients and handle calls while supporting daily operations in a retina care division.

The role, a full-time position, requires a high school diploma or GED, strong attention to detail, and excellent communication. You will perform data entry, maintain patient records, and schedule appointments, with a Monday–Friday 8:00am–5:00pm schedule. Benefits include 401(k), health insurance, and PTO.

Qualifications

• High school diploma or GED required.
• Strong attention to detail and accuracy.
• Proficiency with computer systems and data entry.
• Ability to sit for extended periods during the workday.
• Strong communication skills with patients, staff, and supervisors.
• Ability to manage multiple tasks in a fast-paced office environment.
• Must meet requirements for criminal background clearance and drug testing policies.

Responsibilities

• Answer and manage inbound phone calls in a professional and courteous manner.
• Perform accurate data entry, including entering patient and order information into the system.
• Verify and maintain patient compliance documentation, including insurance information and patient ID cards.
• Ensure all required documentation is complete and up to date.
• Schedule, confirm, reschedule, and cancel patient appointments as needed.
• Provide general administrative and clerical support to office staff.
• Maintain organized and confidential patient records.
• Assist with additional office-related duties as assigned.

Skills

Customer service

Data entry

Attention to detail

Communication skills

Multitasking

Education

High school diploma or GED

Tools

Computer systems

Job description

HireLevel. in Marion, IL is seeking a Front Office Receptionist to welcome patients and handle calls while supporting daily operations in a retina care division.

The role, a full-time position, requires a high school diploma or GED, strong attention to detail, and excellent communication. You will perform data entry, maintain patient records, and schedule appointments, with a Monday–Friday 8:00am–5:00pm schedule. Benefits include 401(k), health insurance, and PTO.