Eye Care Front Desk & Patient Services Specialist

Hauserross; Sycamore (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and optical coverage

401K and disability

Company paid life insurance

Paid parking

Paid holidays and generous PTO

Team oriented environment

Career ladder opportunities

Pay range $19–$21 per hour

Job summary

Hauser-Ross Eye Institute in Sycamore, IL is seeking a full-time Front Desk Representative to greet patients, verify insurance, manage appointments, and maintain accurate records in a friendly, patient-focused environment. The role serves as the first impression for visiting patients; multitasking calmly, following policies, and coordinating with doctors and staff to ensure smooth daily operations.

We offer regular hours with no late evenings, a comprehensive benefits package, and opportunities

Qualifications

• Compassionate and can establish confidence with patients.
• Strong written and verbal communication skills.
• Able to work as part of a team and independently.

Responsibilities

• Greet and assist patients at the front desk.
• Verify insurance and manage appointment scheduling.
• Maintain accurate records and confidentiality of information.
• Answer calls and route inquiries professionally.
• Travel between locations as needed to support front office operations.

Skills

Compassionate

Communication

Teamwork

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

NextGen

Microsoft Office

Job description

Hauser-Ross Eye Institute in Sycamore, IL is seeking a full-time Front Desk Representative to greet patients, verify insurance, manage appointments, and maintain accurate records in a friendly, patient-focused environment. The role serves as the first impression for visiting patients; multitasking calmly, following policies, and coordinating with doctors and staff to ensure smooth daily operations.

We offer regular hours with no late evenings, a comprehensive benefits package, and opportunities