Eye Care Director: Field Strategy & Growth

EssilorLuxottica; Bethesda (MD); On-site; USD 169,000 - 222,000; Full time

Job summary

EssilorLuxottica’s Target Optical division in Bethesda, MD seeks an Eye Care Director to drive eyecare initiatives across the field, optimize doctor coverage, and elevate patient experience. This senior role partners with regional leaders to ensure strong clinical delivery and onboarding of sublease doctors, while maintaining regulatory compliance and brand standards.

The role requires 50%-75% travel, extensive collaboration across departments, and a strong track record in multi-site optometric

Qualifications

• BA/BS in business, health care or related field.
• 10+ years of multi-unit responsibility for physician/optometric practice management, Franchising, or similar experience.
• Strong influencing and negotiating skills.
• Strong communicator and listener.
• Problem solving ability.

Responsibilities

• Coach and influence RMs & ODs to deliver the patient journey and be key point of contact on eyecare initiatives.
• Partner with Zone and Field Leaders to develop clear plans of actions for stores to improve eye exam availability and patient experience.
• Partner with the Doctor Recruiting Team and Regional Managers to optimize coverage across the brand, ensuring there are no stores without a sublease doctor covering the location, and no dark days that require coverage to serve needs of patients.
• Responsible for ensuring that all Doctor onboarding activities have been completed by the field leaders in alignment with brand standards.
• Provide support to sublease OD to grow practice through increase of eye exams.
• Responsible to ensure alignment with ZVPs, measuring and developing Regional Managers on result gaps within the OD business KPI's and collaborate to build action plans to increase performance of the location.
• Support, deploy & execute brand and eye care initiatives, ensuring there is zero variance in execution and experience by the patient.
• Establish effective relationships & collaborations with other departments (Eyecare COE, Marketing, Fleet, Legal, Finance, etc.) to address key business issues & opportunities.
• Maintain knowledge of state regulatory requirements for optometric practice. Stay abreast of any pending rule changes or legislation, and partner with Luxottica Retail's legal and regulatory services department accordingly.
• Ensure that all stores/doctors are in compliance with company, HIPAA, PIPEDA, and other privacy policies.
• Keep track of upcoming lease renewals, ensure timely completion and submission of all necessary forms/documents related to changes in lease terms.
• Ensure timely completion and submission of all EyeMed, Medicare, and managed care credentialing materials.
• Ensure sublease doctors are aware of MVC plans in their area and encourage participation.

Skills

Influencing

Negotiation

Communication

Problem solving

Travel

Education

BA/BS in business health care or related field

OD degree

Job description

EssilorLuxottica’s Target Optical division in Bethesda, MD seeks an Eye Care Director to drive eyecare initiatives across the field, optimize doctor coverage, and elevate patient experience. This senior role partners with regional leaders to ensure strong clinical delivery and onboarding of sublease doctors, while maintaining regulatory compliance and brand standards.

The role requires 50%-75% travel, extensive collaboration across departments, and a strong track record in multi-site optometric