Eye Care Concierge & Optometric Assistant

VisionWorks; Shenorock (NY); Hybrid; USD 25,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Overtime opportunities

Incentive pay

Job summary

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to support patients through onsite and remote examinations. You will prepare patients, perform pre-exam tests, and document results in our EMR system while coordinating with Optometrists to ensure a smooth patient journey.

The role requires about one year of related experience, with optical/healthcare background preferred. Training is provided and the position offers part-time hours with the potential for flexible scheduling.

Qualifications

• One year of related experience
• Optical or healthcare background preferred
• Medical office/business professionalism required
• HS diploma, GED or equivalent related job experience
• Training provided

Responsibilities

• Completing patient registration and gathering pertinent patient information into EMR
• Assist onsite doctor with eye examinations and explain preliminary testing to patients
• Support remote eye exams including pre-testing, remote video conferencing, and documenting results in EMR
• Transition patients to retail associates with doctor recommendations
• Preauthorize insurance and manage appointment books per company guidelines
• Maintain patient flow and answer clinical questions
• Instruct patients on contact lens insertion, care and handling and manage contact lens orders

Job description

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to support patients through onsite and remote examinations. You will prepare patients, perform pre-exam tests, and document results in our EMR system while coordinating with Optometrists to ensure a smooth patient journey.

The role requires about one year of related experience, with optical/healthcare background preferred. Training is provided and the position offers part-time hours with the potential for flexible scheduling.