Eye Care Clinical Specialist (Onsite/Remote)

VisionWorks; Mountville (Lancaster County); On-site; USD 21,000 - 32,000; Part time

Job summary

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to enhance patient experiences by preparing patients for examinations, conducting pre-tests, and guiding them through the process. This role supports both onsite and remote eye exams and liaises between patients and optometrists to start the patient journey.

Ideal candidates have at least one year of related experience, a healthcare background is preferred, and a HS diploma or GED is required.

Qualifications

• One year of related experience
• Optical or healthcare background preferred
• Medical office professionalism required
• Training provided

Responsibilities

• Assist with patient registration and pre-test data entry into EMR.
• Support onsite doctor with examinations and explain testing steps.
• Assist remote eye exams with pre-testing, video conferencing and documentation.
• Transition patients to retail staff with doctor recommendations.
• Explain MVC plan benefits and preauthorize insurance.
• Schedule appointments and manage exam books per company guidelines.
• Maintain patient flow for doctor effectiveness.
• Answer clinical questions and triage ocular emergencies.
• Instruct on contact lens care and handle orders.
• Maintain equipment and supplies; participate in training.

Skills

Patient advocate

Excellent customer service

Detail oriented

Team player

Education

HS diploma or GED

Job description

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to enhance patient experiences by preparing patients for examinations, conducting pre-tests, and guiding them through the process. This role supports both onsite and remote eye exams and liaises between patients and optometrists to start the patient journey.

Ideal candidates have at least one year of related experience, a healthcare background is preferred, and a HS diploma or GED is required.