Eye Care Clinical Specialist – Patient-Focused Exam Support

VisionWorks; Nedrow (NY); On-site; USD 23,000 - 35,000; Full time

Job summary

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to help ensure an excellent patient experience by preparing patients for on-site or remote examinations, conducting pre-exam tests, and guiding patients through each step of the process. You will liaise between patients and Optometrists and participate in the initial steps of the patient journey.

The role requires a year of related experience, optical or healthcare background preferred, and the ability to work in a fast-paced

Qualifications

• One year related experience required.
• Optical or Healthcare background preferred.
• Medical office professionalism required.

Responsibilities

• Complete patient registration and gather medical history and ocular health data into EMR.
• Assist onsite doctor with patient care and explain preliminary tests to patients.
• For remote appointments, assist with remote eye exam process including testing and conferencing.

Skills

Customer service

Communication

Detail oriented

Multi-task

Team player

Empathy

Insurance forms

Reading English

Education

One year related experience

HS diploma/GED

Optical/Healthcare background preferred

Tools

EMR

Job description

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to help ensure an excellent patient experience by preparing patients for on-site or remote examinations, conducting pre-exam tests, and guiding patients through each step of the process. You will liaise between patients and Optometrists and participate in the initial steps of the patient journey.

The role requires a year of related experience, optical or healthcare background preferred, and the ability to work in a fast-paced